T&C’s

TERMS AND CONDITIONS

SHIPPING POLICY

FREE UK SHIPPING.

Orders arrive up to 48 hours after being processed.

FIRST CLASS UK SHIPPING

Fees will apply to orders in the UK placed through First Class Shipping and should arrive 24 hours after the order has been processed.

Please note that First Class shipping orders will arrive the next working day if orders are places before 12pm

WORLDWIDE SHIPPING AVAILABLE (excluding some islands e.g. Cooks Island, etc)                            

INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO PAY DUTIES AND TAXES WHICH IS OUT OF OUR CONTROL.

MANGA MIST

We are currently only accepting Manga Mist purchases from the UK. International customers please refrain from purchasing Manga Mist.


ORDER PROCESSING

Order processing is 1-5 working days. Once your order is shipped you will receive a shipment email and a tracking number. For domestic shipments please allow 2 - 5 working days to arrive. For international shipments please allow 5 - 10 working days after your order has been processed.

We are not responsible for any lost or stolen packages. If you have any questions regarding your order please email customerservices@animakeup.co.uk

Please note that due to package handling by third party delivery services (e.g. Royal Mail, USP etc) we are not in control of the way your package is handled during the transportation process.

 

RETURNS POLICY

All sales are final. Refunds are not available, unless the wrong item has been sent or the goods are damaged. If you were sent the wrong item or if the product is defective please take photos of the defect and email customerservice@animakeup.co.uk Goods must also be in the same packaging and condition upon receiving.

Exchanges

Goods can be exchanged if the goods are defective or damaged. Please take a picture of the defective/damaged goods and contact our team at customerservice@animakeup.co.uk

 

CUSTOMER SERVICE

For any inquiries please contact customerservice@animakeup.co.uk from Mon-Fri between the hours of 8am-7pm. Please allow up to 48 hours to receive a response.